Cognitive load dissonance and personality factors: an empirical analysis in organizational settings
Francesco Di Gruttola, Mastrogiorgio Antonio, Maria Donata Orfei, Sonia D’Arcangelo, Nicola Lattanzi, Emiliano Ricciardi, Andrea Patricelli Malizia
The paper examines the relationship between subjective and objective measures of cognitive load in call center workers, finding that personality traits influence subjective perception but not objective physiological responses.
bioRxiv · Dec 5, 2023 · PreprintNeuroscience